Privacy & Security

12bdb Privacy Policy — Your data, our responsibility

Every piece of your personal information at 12bdb is protected to the highest standard. We believe privacy is a fundamental right — and every policy we have is built on that belief.

Last Updated: January 2026 SSL Secured GDPR Compliant Bengali Version
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Important notice

This privacy policy applies to all services on the 12bdb platform. By using the site, you agree to this policy. You will be notified by email of any changes.

1 What information we collect

12bdb collects certain necessary information to give you the best possible gaming experience. This process is fully transparent and based entirely on your consent. We never collect data that is unnecessary or excessive.

The information you provide at registration — such as your name, email, phone number, and date of birth — is stored securely in our systems. Financial details required for payment processing are handled directly through an encrypted payment gateway.

  • Identity Information: Full name, date of birth, national ID number (for KYC verification)
  • Contact Details: Email address, phone number, current address
  • Financial information: Mobile banking number (Mobile Banking/Nagad/Rocket), transaction history
  • Technical Information: IP address, browser type, device information, login timestamps
  • Gaming information: Game history, betting patterns, win/loss records
  • Cookies and tracking: Site usage behavior, preferred games, session information
2 How your information is used

12bdb uses your information only for specific, legitimate purposes. Every use of your data is governed in line with our privacy policy. We never sell your personal information to third parties for commercial gain.

The information you provide is used to manage your account, verify payments, prevent fraud, and improve our services. It is also used to send you relevant offers and bonuses based on your preferences — but only if you have consented to marketing communications.

Our commitment

Your data will never be sold to advertisers or third parties. It is used solely where necessary to operate our services.

  • Account registration and identity verification (KYC)
  • Deposits, withdrawals & payment processing
  • Fraud detection & account protection
  • Customer support and issue resolution
  • Fulfilling legal obligations and meeting regulatory requirements
  • Service improvement & new feature development
  • Providing a personalized gaming experience (based on consent)
3 Data Retention & Duration

12bdb retains your information only for as long as it is needed. All data is maintained while your account remains active. After account closure, some information may be kept for a defined period to meet legal obligations.

Financial transaction records are retained for a minimum of 5 years in accordance with international anti-money laundering laws. Gaming history and log files are generally kept for up to 2 years. If you opt out of marketing communications, the related data will be deleted within 30 days.

Data Types Retention Period Reason
Account information For as long as your account remains active Service Delivery
Financial transactions 5 years Legal obligation
Gaming Log 2 years Dispute Resolution
KYC documents 5 years Regulatory Requirements
Marketing Data Consent withdrawal + 30 days Personal Preferences
Cookie data End of session / 30 days Site Experience
4 Data Sharing & Third Parties

12bdb never sells or rents your personal information. However, to ensure smooth service operations, limited data may be shared with trusted partners — strictly on a need-to-know basis and under rigorous confidentiality agreements.

Data may be shared with payment processors, identity verification services, and fraud prevention systems. All such partners are required to adhere to our privacy standards. Data may also be shared with regulators or law enforcement when legally required.

What we never do

Your information is never sold or transferred to advertisers, data brokers, or any commercial third party. Under any circumstances.

  • Payment Gateway: Mobile Banking, Nagad, Rocket — for transaction verification only
  • KYC services: Licensed verification providers for identity confirmation
  • Security System: Technology partners for fraud and hacking prevention
  • Legal authorities: Under court order or legal obligation
  • Cloud storage: Secure server provider for encrypted data storage
5 Cookie policy

12bdb uses cookies to make your browsing experience smoother and more personalized. Cookies are small data files stored in your browser. They help remember your login status, save your language preference, and maintain platform security.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect how some features of the site function.

  • Essential cookies: Login sessions, security tokens — the site cannot function without these
  • Functional cookies: Remembers language preferences and interface settings
  • Analytical Cookies: To analyze site usage patterns and improve our services
  • Marketing Cookies: To show relevant offers — based on consent only
6 Your rights

12bdb believes you should have full control over your personal data. In line with international data protection laws and GDPR principles, we provide you with the following rights.

To exercise any of these rights, please contact our support team. Your request will typically be processed within 30 business days.

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Where no legal obligation applies, you may request that your data be deleted.

Right to Portability

You may request a download of your information in a portable format.

Right to Restrict Processing

You can request that your data be restricted to specific purposes.

Right to object

You can object to your data being used for marketing or profiling.

7 Children's Privacy

12bdb is an adults-only gaming platform. We do not collect or store information from anyone under 18. Age verification is mandatory during registration.

If we become aware that a minor has accidentally created an account, that account and all associated data will be deleted immediately. If a parent or guardian suspects their child is using our platform, please contact our support team right away.

Age verification is mandatory

This platform is strictly prohibited for anyone under 18. We verify every user's age through our KYC process.

8 Security Measures

12bdb uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated to protect your information against evolving cyber threats.

All data transmissions are encrypted using the TLS 1.3 protocol. Passwords are never stored in plain text — bcrypt hashing is used instead. All sensitive data stored on our servers is protected with AES-256 encryption.

  • SSL/TLS encryption: 256-bit encryption active on all data transfers
  • Two-Factor Authentication (2FA): An extra layer of security for account access
  • Firewall Protection: Advanced firewall system to prevent unauthorized access
  • Regular Audits: Periodic audits by third-party security experts
  • Data Backup: Secure encrypted backups are taken daily
  • Access control: Only authorized personnel can access specific data
9 Policy Updates

12bdb may update this privacy policy from time to time. Changes may occur due to applicable laws, regulatory guidance, or updates to our services. We will notify you by email or platform notification before any significant changes take effect.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

Change Notifications

For any significant changes to this policy, we will notify you at least 30 days in advance via your registered email and the platform dashboard.

10 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We will respond to your request within 30 business days.

Email support

For any privacy-related matters:

[email protected]
Response Time

General Requests:

Within 7 business days

Our commitment to protecting your data

12bdb is more than a gaming platform — we are a partner you can trust. Here are our six core commitments to protecting your data.

Military-Grade Encryption

Every piece of your data is protected with AES-256 encryption — the same technology used by banks and government agencies. No third party can access or read your data.

Your data is never sold

Your personal information stays with us at 12bdb. It is never sold or transferred to advertisers, data companies, or any third party.

Full Control in Your Hands

You can view, update, or delete your information at any time. Opting out of marketing communications takes just one click.

GDPR Compliant

Our privacy policy is built in compliance with the European GDPR and international data protection standards — among the most rigorous privacy laws in the world.

24/7 Security Monitoring

Our security team monitors your account around the clock. If any suspicious activity is detected, you will be alerted immediately.

Independent Security Audit

Third-party cybersecurity experts audit our systems twice a year. Summary audit reports are published to ensure transparency.

Privacy FAQs

Never. 12bdb does not sell your personal data to any advertisers, data brokers, or third parties. Limited information is shared only with partners essential to operating our services — such as payment processors — and strictly under confidentiality agreements.

Yes, you can request data deletion through our support team. However, certain financial transaction records must be retained for up to 5 years due to legal obligations. All other data will be deleted within 30 business days of your request.

Yes, completely secure. Your mobile banking number and financial details are stored with AES-256 encryption. Payment processing is handled directly through licensed payment gateways, where even our staff cannot view your full information.

We will notify you via your registered email and the platform dashboard at least 30 days before any significant changes take effect. The date of the latest update will always be visible at the top of this page.

Absolutely. Every marketing email includes an Unsubscribe link at the bottom. You can also manage your notification preferences from your account settings. All marketing communications will stop within 30 days of withdrawing your consent.
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Your privacy is our top priority at 12bdb. Register now and enjoy safe gaming with complete peace of mind.

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